rene-roscher / laravel-tickets-uuid
Simple but effective solutions to provide support | fixed version
Requires
- php: ^7.4|^8.0
- illuminate/support: ^8.0|^9.0
Requires (Dev)
- orchestra/testbench: ^6.4
- phpunit/phpunit: ^9.4
README
Simple but effective solution to provide support. Due to its lightweight construction, it fits into any project. In addition, it offers a wide range of configuration options from the start and is therefore suitable for any area.
Features
- Highly configurable
- auto closing
- file upload support
- permission support
- ticket categories
- priority
- easy to customize
- uuid support
- declare ticket reference
- multiple language support
Preview
Ticket list: Ticket creation: Ticket show:
Todos
- Improve documentation
- tailwind and vue frontend
- admin ticket scaffold
- unit tests
Installation
You can install the package via composer:
composer require rexlmanu/laravel-tickets
After the installation
php artisan vendor:publish --provider=RexlManu\LaravelTickets\LaravelTicketsServiceProvider
Documentation
Currently the views are only implemented for bootstrap. After publishing, you should implement the layouts.
The trait HasTickets
should be added to the user model
use RexlManu\LaravelTickets\Traits\HasTickets; class User { use HasTickets; // important for laravel-tickets }
The ticket routes can be implemented via the macro
use Illuminate\Routing\Controller; use RexlManu\LaravelTickets\Controllers\TicketControllable; class TicketController extends Controller { use TicketControllable; } Route::tickets( TicketController::class );
For ticket referneces
use Illuminate\Database\Eloquent\Model; use RexlManu\LaravelTickets\Interfaces\TicketReference; use RexlManu\LaravelTickets\Traits\HasTicketReference; class ExampleModel extends Model implements TicketReference { use HasTicketReference; // Check if user has access to this model function hasReferenceAccess() : bool { return request()->user()->user_id == $this->user_id; } }
Add this model to the list of reference models now and Then you should see this model as reference
Config: All points of the configuration are documented.
Testing
composer test
Contributing
Please see CONTRIBUTING for details.
Security
If you discover any security related issues, please email rexlmanude@gmail.com instead of using the issue tracker.
Credits
License
The MIT License (MIT). Please see License File for more information.