curtisdelicata member since: Jun 16, 2018 · Transparency log
curtisdelicata's packages
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liberusoftware/module-crm-segmentation-livewire
Livewire audience dashboard
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PHP
liberusoftware/module-crm-service-agent
Team-scoped case intelligence, knowledge retrieval, response drafting, resolution planning, tools, escalation and quality review
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PHP
liberusoftware/module-crm-service-agent-api
HTTP API for service agent cases, knowledge, tools and reviews
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PHP
liberusoftware/module-crm-service-agent-filament
Filament administration for service agent cases and reviews
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liberusoftware/module-crm-service-agent-livewire
Livewire service agent case workspace
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PHP
liberusoftware/module-crm-service-analytics
Team-scoped service volume, backlog, deflection, response, resolution, SLA, satisfaction, quality, staffing and cost analytics
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PHP
liberusoftware/module-crm-service-analytics-filament
Filament service analytics snapshot resource
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PHP
liberusoftware/module-crm-sla-and-entitlements
Team-scoped service contracts, coverage calendars, targets, milestones, pauses, warnings, breaches, escalations and exceptions
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PHP
liberusoftware/module-crm-sla-and-entitlements-api
HTTP API for SLA contracts, cases, milestones and exception workflows
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liberusoftware/module-crm-sla-and-entitlements-filament
Filament resources for SLA contracts and cases
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PHP
liberusoftware/module-crm-sla-and-entitlements-livewire
Livewire SLA case dashboard and entitlement status
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liberusoftware/module-crm-telephony
Team-scoped telephony numbers, queues, call records, routing and media